Carousel Training

Privacy Policy

Carousel Training Centre understands that your privacy is important to you and that you care about how your personal data is used. We respect and value your privacy and will only collect and use personal data in a way that is consistent with our obligations and your rights under the law.

This privacy notice sets out the type of personal information we collect, why we require to use it, how long we hold onto it and what your rights are in relation to your personal data.

We will only use your personal data when we have a lawful basis for doing so. We will use your personal information for the following purposes:

  • To deliver the contract we have entered into with you;
  • To comply with a legal obligation;
  • Where it is necessary for our legitimate business interests (or those of a third party); and
  • Where you have consented to our use of your personal data.

All personal data collected will be treated in accordance with current data protection laws in the United Kingdom.

What personal data do we collect?

There will be times when you will be asked to provide us with personal information. Personal data is any information about you that enables you to be identified. It covers a wide range of data including, but not limited to:

  • Your name;
  • Date of birth;
  • National Insurance Number
  • SQA Scottish Candidate Number;
  • Gender
  • Your home address;
  • Your place of business;
  • Your business address;
  • Your home telephone number;
  • Your mobile telephone number;
  • Your business telephone number;
  • Your personal email address;
  • Your business email address
  • Any qualifications held;
  • Details of your current situation regarding education, training or employment;
  • Notes about the services you have received; and
  • Your future career aspirations.

In addition to the personal data above, we also collect Special Category Data and Criminal Offence Data. Special Category Data is personal information provided by you relating to your racial or ethnic origin, gender, sexual life, sexual orientation, physical or mental health and religious or philosophical beliefs. Criminal Offence Data is information relating to criminal convictions and offences.

The Special Category Data and Criminal Offence Data we collect is anonymised and cannot be traced back to you as a person. It is collated for statistical analysis only and is used to enable us to better improve the services we provide.

All data obtained will be:

  • processed lawfully, fairly and transparently;
  • collected, retained and used for specific, clear and legitimate purposes;
  • accurate and up to date;
  • kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; and
  • processed in a manner that ensures appropriate security of the personal data.

How do we use your personal data?

We may need to use some information about you to:

  • process enquiries, applications and registrations including verification of identity;
  • support Skills Development Scotland (SDS) funding claims;
  • register and certificate Modern Apprentices with the Scottish Qualifications Authority (SQA) and the Scottish Social Services Council (SSSC);
  • support you in your studies;
  • communicate with you;
  • provide information, news and offers on our services;
  • carry out research to help us plan and improve our services; and
  • produce aggregated statistical information, including data for monitoring equality of opportunity.

Who might we share information with?

We will share information with partner organisations involved in the delivery of the Modern Apprenticeship, such as SDS and SQA, together with employers, including prospective employers. We are also required to send some of the information to the SSSC.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order or the instructions of a government authority.

How long will we keep your Personal Data?

We will not keep your personal data for any longer than is necessary having due regard to the reason that it was first collected.


Modern Apprentices become alumni when they are entitled to have received their award certificate. We are keen to maintain contact with our alumni in a way convenient to you. When you complete your qualification, we will contact you and request your consent for us to continue to communicate with you and we hope that you will be happy to give this and stay in touch.

It is very helpful to know the best way for you to receive information from us and we will ask you for your preferred method of communication at the same time.

In order that we can obtain information on the destination pathways of our Modern Apprentices, we will also get in touch with you at regular intervals following Graduation and ask you to complete a Destination of Leavers questionnaire. You can contact us at anytime to notify us that you no longer wish to take part in these surveys.

How we use cookies on our web site

A cookie is a small file which is placed on your computer’s hard drive. We use traffic log cookies to identify which of our web pages are being used. This helps us analyse data about our web site traffic.

We only use this information for statistical analysis purposes. The cookies we use do not give us access to your computer or any personal information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of some websites.

How can I access the information you hold about me?

You are entitled to know what personal information we hold about you, how that information is processed and to obtain a copy of it.

You are entitled to ask for your personal data to be corrected or updated where you believe it is inaccurate.

You are also entitled to request that we stop processing your personal data and that we erase your personal information.

We will process your request within one calendar month of receiving it. If the request involves access to the data of another person or third party, we must obtain their consent before disclosing the information.

Provided the request is not unfounded, excessive or repetitive, no fee will be charged for administering the request.

When you make a request under the General Data Protection Regulation to access information held and you are unhappy with our response, you have the right to require us to review our decision. Your request should be made within 40 working days of our response and we will reply within 20 working days of receipt of that request.

Following any review, if you remain dissatisfied then you have the right to make a formal appeal to the Information Commissioner.

Any such appeal should be sent to:

Information Commissioner’s Office
Wycliffe House
Water Lane
Telephone: 01625 545 745

Data Controller

Carousel Training Centre is responsible in respect of the information collected and is identified within the Information Commissioner’s Office’s Data Protection Register under registration number Z5839207.


If you want to request any information about your personal data, please contact us at:

Carousel Training Centre
276 Bath Street
G2 4JR